datamaxtexas.comDatamax Texas | Copiers, Document Management & IT Managed Services

Datamax Texas | Copiers, Document Management & IT Managed Services Relevant Technology • Raving Results ® 800.633.1526 800.633.1526 | Client Login Office Equipment Products Multifunction Copiers Production Printers Single Function Printers Wide Format Printers Services Print / Workflow Assessments Support Agreements ImageCare ConnectCare LeaseCare Print Management Solutions Rules-Based Printing Print Accounting Secure Print Mobile Printing Services Print Assessments Managed Print Services PrintCare PrintView Document Management Solutions Document Workflow Document Capture / Imaging Document Security Enterprise Content Management Services Workflow Assessments Project Management DocCare Network Management Solutions Support Desk Data Protection Network Security Remote Monitoring Services Technology Assessments Managed Network Services IT Consulting TechCare CloudCare IP Phone Systems Solutions Unified Communications Services CommCare About Creating Raving Fans Testimonials Client Referral Program Industries We Serve Architecture Churches Education Energy Financial Government Healthcare Hospitality Insurance Legal Manufacturing Non-Profit Real Estate Transportation Resources Videos eBooks TechCare University Events Leadership Locations Community Environment Accolades Alliances Careers Current Openings Newsroom Blog Datamax Thinking Blog You Ask, We Answer Blog Contact Support PrintView — Proactive & Predictive Copier Service. We've got copier and printer service management covered — proactively and predictively . Consider everyday burdens, like communicating basic service needs, toner replenishment, and meter readings, done! Click to learn more about Datamax PrintView! › Copier Service Resolution – On the Fast Track. When it comes to copier, laser printer, and MFP Service Call Resolution, our award-winning technicians make fast work of every issue. In fact, our Response+Resolution (3:39 hrs) is faster than our competitors' Response Time-only Guarantees . Want a faster track? Click to switch lanes for better copier service results now! › Dashing through the (work) flow. Are you still plowing through slow, treacherous, paper-based processes? A Datamax Document Management engagement delivers fast, secure access to information, helping you dash right through (and to) your key documents. Click to get started with a Workflow Assessment today! › Light (Production) Years Ahead. Every organization's production print needs are different. Let a Datamax Production Print Specialist help you visualize the best, most cost-effective approach ... they're light years ahead. Click to improve your Production Print capabilities now! › Consider IT done. Cut costs, minimize downtime, lock down security, and fully capitalize on your network infrastructure investments — with Datamax, you can consider IT done. Get Started by Asking yourself these 6 questions › We'll help you cultivate your communications, control your print, consolidate your content, and capitalize on your IT. Count on Datamax to maximize the technology that matters . Datamax's main philosophy is geared around Creating Raving Fans ® . We aren't satisfied with customers just being satisfied. Barry Simon, President From our Newsroom : Creating Raving Fans ® in Texas — that's what we really do. Identifying what our customers "really" want is step one in the quest to transform them into “ raving fans ” — the heart of the Datamax mission. Since 2013, we’ve been improving our focus on discovering and validating what matters most to our customers. Realizing that preconceptions, assumptions, and blind spots, can inhibit a full and accurate understanding, we engaged a nationally recognized consulting firm and their proven research process to identify the metrics that matter most. Response , resolution , and first call completion were (are) undeniably at the top. So what’s our formula for “ Creating a Raving Fan"? Expertise plus execution plus a whole bunch of enthusiasm in all we do. If you’re looking for a technology partner, not someone to simply purchase Dallas copiers from, take a look at the following Raving Fan Metrics ( i.e., service performance numbers ) you can expect from us. 2:17 Our Average Response Time in Hours. (ALL Devices) More Details » 3:39 Our Average Response + Resolution Time in Hours. More Details » 93.8 % Our Average First Call Completion Percentage. More Details » 9.8 Our Average Recommendation Score. More Details » Office Equipment Start Cultivating Your Communications › Selecting the RIGHT copiers , printers , or production print solutions to help communicate better is the primary goal. Responsively ensuring user productivity throughout the technology life cycle is what determines ultimate success. That’s why we back all of our Dallas copiers and print solutions with service and support agreements that guarantee performance and total satisfaction for five years — all in writing. Better communications plus better uptime means a better platform for attracting and retaining more customers. Print Management Start Controlling Your Print › Is printing a line item on your P&L? At 1 to 3% of revenues — IT should be. Datamax can help develop an effective, all-encompassing management print services strategy for controlling your copier and print costs. Our four-step process will uncover and illuminate relevant print metrics, produce intelligent print strategies, free up valuable IT resources, and most importantly — result in a resounding bottom-line impact. Network Management Start Capitalizing On Your IT › With the onset of big data, mobility, and the cloud, the burden on IT is compounding at an unprecedented rate. Additionally, achieving mission-critical business objectives has become increasingly dependent on IT infrastructure performance. In fact, with approximately 70 percent of IT investment dedicated to “keeping the lights on” (i.e. providing basic infrastructure connectivity and security), there is precious little left for strategic projects that can enhance your business. Outsourcing IT Managed Services could be the difference. Document Management Start Consolidating Your Content › Dealing with the rapidly increasing burden of consolidating and organizing documents, content, and workflows is downright painful. In fact, the average office spends $120 searching for every misfiled document and loses 1 out of 20 outright. Document Management automation and strategies can help maximize productivity while reducing paper-related expenses and costs from your printers and copiers and will ensure information security and compliance with the legal obligations and governmental regulations permeating business today. Unified Communications Start Unifying Your Communications › Technology is transforming the way we conduct business every day ... especially the ways we communicate in an increasingly mobile environment. 82 percent of businesses have moved or are planning to move part or all of their enterprise telephony solutions to the cloud by 2019. Unified Communciations as a Service (UCaaS) is a cloud-based platform that creates seamless communication and integrates all tools – desktop phones, mobile phones, and computers – into one easily manageable solution. It unites a scattered workforce that’s constantly on the go. 8 Signs that Say it's Time to Dial Up More Cohesive Communications. Is your Communications platform working for you, or against you? We know you've got a few thoughts ... "$@&%*!" Unified Communications means better collaboration, faster access and seamless integration of devices in the workplace and out in the field. Our free eBook will explore 8 different scenarios that might point to the need for a more unified, highly intuitive communications strategy. Click to download below! Click Here for your free eBook! › Meet Our Technology Partners. Visit our Alliances Page for our full partner list. Meet Our Leadership Team. David Rhodes President In 2012, David assumed the position...